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Three Questions for the New Year

Let’s continue to talk about the brand-new year. Like many of you, I made some New Year’s resolutions. As I mentioned in the last blog, I make my resolutions based on the answers to three simple questions: What do I want to do more of? What do I want to do less of?...

Advice from Ivy Lee

The New Year is the closest thing there is in life to a “do-over.” It’s a fresh start. A bright beginning. I know of no other time in the year that offers more promise and promises. Benjamin Franklin put it this way: “Be at war with your vices, at peace with your...

What’s Your Ratio?

There is a feedback paradox for most of us—especially in business. We all want good news, affirmations and encouragement. We thrive when positive energy is directed our way. Yet, for some reason, we are wired to be critical—especially when it comes to assessing Let me...

Bad Things

Bad things happen to all of us. No one in this world is exempt from setbacks. At work, a setback could be the loss of a key employee or executive or valuable client, a partner dispute or even being forced to sell off the family business. The list, unfortunately, is...

Getting Better Will Be Painful

I’m in the business of helping people do what they do better. Simply put: I’m in the people-development business at all levels of an organization. I’ve been fortunate to have coached executives, family-business leaders, professionals and salespeople who have achieved...

Reading the Tea Leaves

Losing customers is hard, and everyone who has been in business for a while has experienced this. The pain varies. Losing a customer who generates a small amount of revenue might simply be inconvenient. Losing a customer who represents 30%, 40% or 50% of your business...

New Website & Free Books

We’ll never stop helping you do what you do better. Part of that effort means keeping you informed about services and ideas that help you work smart and live well. So we recently put in an intense month of hard work on a newly updated Corsini Consulting Group, LLC,...

Serving Two Gods

Part of our business coaching service involves advising people on any number of things. Sometimes I have people who are not necessarily in my programs call and want to meet with me for some advice. Most of these people are friends or friends of friends or friends of...

Defining Success

We all recognize failure when we see it. Success sometimes is harder to spot. Years ago, when I worked for a technology company in Birmingham, I hired a seasoned salesperson who appeared to have a great track record of success. We were excited about getting him;...

Promises and Accountability

During one of my recent sales coaching sessions, a salesperson and I were reviewing his “homework.” This salesperson had made commitments to do a certain number of new business-related activities in order to advance the sales process with several new opportunities....