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The Five-Minute Favor

Think about a time when you were knee-deep in the usual “swarm” of your workday and suddenly someone did something nice for you. Maybe they sent you a quick text saying, “I’m thinking of you.” Maybe they passed your name on to a potential client. Maybe they gave you a...

5 Simple Tips to Take Back Control of Your Day

It’s easy to lose control of your day and waste time on unimportant tasks. But it’s also fairly easy to take back that control and have the kind of productive workdays that move you toward your big goals. Here’s how: Turn off all messaging. When you’re working,...

5 Truths of Success

I truly believe that the new year is the closest thing in life that we get to a “do over.” We can wipe the slate clean and start over with a brand-new, optimistic perspective of promise and promises and resolutions to do what we do better—both in and out of the...

Toilet Paper Syndrome

Today I want to talk about taking charge and assuming ownership of situations. This can mean being responsible for something as simple as replacing the toilet paper roll or something as complex as making sure your customers are absolutely and totally satisfied. I...

Emotion and the Evaluation Process

In our last blog post, we talked about the task most executives dread the most—employee evaluations. In our experience, executives don’t look forward to employee feedback sessions of any kind. So, they tend to procrastinate about them. This is especially true when an...

What’s the Most Dreaded Executive Task?

Meeting every day with professionals in our executive coaching program, I tend to notice patterns in their behavior. The most difficult (and dreaded) task for a great many executives—the one they procrastinate most about doing—involves employee feedback and...

Be Nice to People on the Way Up …

One of my clients recently told me a story that maybe you’ve heard a version of in your own life. I think it’s important enough to revisit. He told me about a salesperson in the banking industry who used to call on his company. The salesperson would come to their...

Scare Up Some Fun

Halloween is upon us! How are you going to dress up? Notice I didn’t ask if you’re going to dress up. That’s because I’m seriously suggesting that you do. Why not? It’s the perfect excuse to step away from the day-to-day and have a little fun—or maybe a lot of fun....

Secrets of Success

We’ve all read, watched on TV or seen on the Internet people who claim to know the “secrets of success.” They often talk about the two, three or four things you absolutely have to do in order to be successful. They tell you that you can get rich “flipping” houses....

The Two Sides of You

As a business coach, I get to observe; work with; and help people achieve their individual, department and leadership team goals. Those people in our coaching program know that means not only establishing worthwhile goals, but also working toward accomplishing a 7F’s...